Frequently Asked Questions
We understand that reaching out for support can bring up a lot of questions. Below are answers to some of the most common questions we hear. If you don’t see what you’re looking for, please don’t hesitate to contact us—we’re here to help.
About Our Services
Are services really free?
Yes. All of our programs and services are provided free of charge. Donations are always appreciated but never required to receive support.
Do I need a referral to receive support?
No referral is needed. You can contact us directly to get started, and a staff member will help guide you through next steps.
Who can receive support?
Our services are available to individuals diagnosed with cancer, survivors at any stage, caregivers, family members, and loved ones impacted by cancer.
Can caregivers and family members attend programs?
Yes. Caregivers and family members are welcome and encouraged to participate in many of our programs. Support is not just for the person diagnosed—it’s for everyone affected.
Is everything confidential?
Yes. We respect your privacy and confidentiality. Our staff is committed to creating a safe, supportive, and respectful environment for everyone.
Do you offer virtual or online programs?
Yes. Some programs are offered virtually, while others are held in person. Our team can help you find options that best fit your comfort level and needs.
What if I’m not currently in treatment?
You do not need to be in active treatment to receive support. We welcome individuals at any stage of their cancer journey, including survivors.
How do I get started?
Getting started is simple. You can call, email, or complete a contact form, and a member of our team will connect with you to learn more about your needs and recommend next steps.
Still Have Questions?
If you’re unsure where to start or still have questions, feel free to reach out—we’re always happy to talk with you. Additionally, reaching out doesn’t commit you to anything; instead, it simply starts a conversation. In fact, we’re here to support you every step of the way.